Contact details
Telephone service
Homes
Electricity contracts
010 802 802 Mon-Fri 8-18
Businesses
010 802 803 Mon-Fri 8-18
Energy advisory centre
Information about domestic appliances +358 9 617 2726, +358 9 617 2727
Mon-Fri 8.30-16
The price of a phone call to a telephone number starting with 010 is
- 8.21 c/call + 5.9 c/min
from a landline connection, and
- 8.21 c/call + 16.9 c/min
from a mobile phone connection.
The prices include value added tax at 22%. The above-mentioned prices are valid for 24 hours a day, every day of the week. When calling from abroad, the price is the same as that of a regular phone call to Finland.
All phone calls to Helsingin Energia’s telephone service are recorded in a telephone service system. The phone calls to the fault reporting number of Helen Sähköverkko Oy’s operating centre are also recorded.
Helsingin Energia
A reverse charge mechanism for value added tax will be used in the construction sector from 1 April 2011
Helen Group is an entrepreneur as intended in section 8 c subsection 1 of the Finnish value added tax act.
A reverse charge mechanism for value added tax will be applied to the Public Works Department of Helen Group as buyer of construction services.
Postal and visiting addresses
Postal address |
Helsingin Energia, 00090 HELEN |